Often times, appliances that require a continuous flow of water or irrigation systems might be flagged as a leak. If this is the case with your property, open our Leak Resolution tool in your portal and make sure to note that a leak was not found, and that the water use is linked to a certain appliance, irrigation system, or one-time situation. This will dismiss the leak alert.
If this is not the case, use our Leak Detection tool to walk through your property and check potential sources. Common sources of leaks include plumbing fixtures that aren’t used frequently, such as toilets and sinks in second bathrooms or guest houses.
If you are still unable to find the source, we recommend reaching out to a plumber or professional to identify and fix the leak.